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  1. Where can I buy Folgers® Coffee?
  2. What is the shelf life of Folgers coffee?
  3. What is the best way to brew ground and whole bean coffee?
  4. What is the difference between Folgers Classic Roast®, Folgers Breakfast Blend®, 100% Colombian, Gourmet Supreme®, French Roast, and Folgers Special Roast®?
  5. Can I reuse the package?
  6. My coffee tastes bitter or burnt. What can cause that taste?
  7. What causes the can to bulge? Is it safe to use?
  8. Is the new AromaSeal® canister recyclable?
  9. Is Simply Smooth® a "low acid" coffee?
  10. Is there anything I should know about reusing coffee?
  11. What are Folgers K-Cup® Portion Packs?
  1. Where can I buy Folgers® Coffee?
    Check out our online Product Locator. Simply choose your favorite Folgers product and type in your zip code for a list of area stores. If there is no store listed within your area, check with your local grocer, drugstore, or other large chain retail stores. If there is no store listed in your area, you might want to encourage the manager of the store you visit most to order this product, because it's up to stores or their suppliers to decide which brands and quantities to carry.

    If you're interested in shopping online, visit our friends at the Smucker's® Online Store.
  2. What is the shelf life of Folgers® coffee?
    To make sure you continue to have the freshest coffee experience possible, we've added "Best by" dates to all Folgers packages. To keep unopened coffee fresh after you bring it home, store it in a cool, dry place and use before the "Best by" date. Coffee used beyond its expiration date is safe to drink, but some of the flavor might be lost. Whole bean coffee can be kept frozen in an airtight container for six to 12 months.
  3. Brewing tips for ground and whole bean

  4. What is the best way to brew ground and whole bean coffee?
    Glad you asked! Here are some tips to help you get a perfect cup of coffee:
    • Start with 1 level tablespoon of ground coffee per cup (6 fluid oz of water).
    • If using whole bean, grind the coffee according to the type of coffeemaker to be used in preparation (automatic drip, percolator, etc.).
    • Always use fresh, cold water. Hot water has a tendency to carry minerals and/or buildup from inside water pipes. This could affect the taste of the brewed coffee.
    • Keep the coffeemaker clean, following manufacturer's instructions on how to properly clean. If there are no instructions available, we recommend using distilled white vinegar. Fill the water reservoir with vinegar and run through the brewing cycle once. Rinse thoroughly with two cycles of plain water.

    Tips

    • Don't boil or reheat coffee. It cooks out all of the delicate flavors and leaves only the bitter residue.
    • Don't leave coffee on the burner. The coffee begins to caramelize and will smell "off." For best results, serve immediately or store in a thermal carafe.
    • Never mix old coffee grounds with new coffee grounds.
  5. What is the difference between Folgers Classic Roast®, Folgers Breakfast Blend®, 100% Colombian, Gourmet Supreme®, French Roast, and Folgers Special Roast® Coffees?
    When it's time for a coffee break, this will help you select the product that's perfect for you!

    Folgers Breakfast Blend
    • Mild-Roast coffee
    Folgers Classic Roast
    • Medium-Roast coffee
    • Also available in decaf
    Folgers Special Roast
    • Medium-Roast coffee
    100% Colombian
    • Medium-Dark-Roast coffee
    • 100% arabica coffee beans are rich and uniquely flavorful
    French Roast
    • Medium-Dark-Roast coffee
    Gourmet Supreme
    • Dark-Roast coffee
  6. Can I reuse the package?
    We don't recommend reusing any of our containers, especially to store other substances. Regardless of what material it's made of, our containers are designed to protect our products during shipping and storage. This is the only use we can safely support.
  7. My coffee tastes bitter or burnt. What can cause that taste?
    Several factors can cause coffee to have a bitter taste, including:
    • Brewed coffee sitting on the heating element too long. If not consumed in 15 minutes, we recommend keeping brewed coffee in a thermal container.
    • Using a dark-roast coffee. Dark-roasted coffees typically have a bittersweet, full-bodied flavor, so if this is not the flavor you are looking for, trying a lighter roast might be the answer.
    • The coffee might have been ground too fine, where too much coffee is extracted through the brewing process, causing a strong or bitter taste.
    • The coffee might not have been ground fine enough, causing a lack of flavor that often is referred to as bitter.
    • The grind level doesn't correctly match the brewing method (coffee ground for automatic drip but used in a percolator might taste bitter).
    • The coffee beans might be stale, or might not have been stored in an airtight container. If kept too long in the refrigerator or freezer, coffee could develop "off" flavors.
    • The ground coffee is stale. If ground coffee is not stored in an airtight container, it might develop bitter overtones.
  8. What causes the can to bulge? Is it safe to use?
    Absolutely! Your container of Folgers® coffee might have been packaged under higher-than-usual pressure. This can happen when the coffee being packed is extra fresh. It's still giving off its aroma, causing the protective seal to expand. It will still have that wonderful Folgers flavor and aroma.

    Here are some helpful tips for opening the container. As with any vacuumed product, hold it away from your eyes. Prick the inner seal with the tip of a knife and you'll hear a "whoosh" sound. Wait a few seconds for that sound to stop, and then continue opening. Enjoy!
  9. Is the new AromaSeal® canister recyclable?
    Our Folgers® AromaSeal container is class 2 HDPE plastic (High Density Polyethylene), and the snap-tight lid is class 4. This material is the same type used in most laundry detergent bottles, juice containers, milk jugs, and water jugs. It's readily recyclable in areas where facilities exist.
  10. Is Simply Smooth® a "low-acid" coffee?
    Simply Smooth is not a "low-acid" coffee. Rather than targeting acids, Folgers Simply Smooth® is specially blended and carefully roasted to reduce certain irritants associated with stomach discomfort. Simply Smooth is gentle to the stomach, while providing the great Mountain Grown® taste and aroma of Folgers coffee.
  11. Is there anything I should know about reusing coffee?
    1. Leftover coffee should not be reheated. It will not taste the same.
    2. Never reuse coffee filters. They absorb the leftover stale flavors and they tear, which allows grounds to pass through into your coffee.
    3. Never reuse coffee grounds for brewing. The best coffee flavors are extracted the first time they pass through the filter.
  12. What are Folgers K-Cup® Portion Packs?
    K-Cup® Portion Packs are single-serving coffee packs designed for use with a Keurig® Brewer. K-Cup® Portion Packs are servings of ground coffee supplied in a prepared single-serving unit that is inserted into the machine after it heats up, and disposed after the coffee is brewed. Watch our interactive demo to learn how K-Cup Portion Packs can help you brew the perfect cup of Folgers in under a minute.

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